We're Marcus and Janelle. We started Flood Dry Elite in 2013 after a decade of watching our neighbors get nickel-and-dimed by national restoration chains. We do it different.
Marcus had spent ten years working for one of those big national restoration franchises. He kept watching the same thing happen: a family in a stressful moment, getting handed off to a call center, billed for things they didn't need, and never seeing the same crew twice.
In 2013, he and Janelle put a single van in the driveway and started taking calls themselves. Twelve years later we run a full team across DFW — but we still answer the phone, we still walk every final walkthrough, and we still take it personally.
Day, night, weekend, holiday. A real dispatcher — not a national call center. Try us right now.
What's damaged, what isn't, what your insurance covers, what you need and don't need. No upsells.
Floor protection, boot covers, daily clean-up. Background-checked crew, every time.
Lifetime workmanship warranty. If something we did fails, we fix it. No fight.
Damage spreads fast — water in 24 hours, smoke in minutes. Call our 24/7 emergency line or request service online and a local crew will be dispatched.