24/7 Emergency Response · DFW|Crews on-site < 60 min
Mon–Sun · Open Nowhelp@flooddryelite.com
Crew on-site · Plano · 2:14 AM
24/7Emergency response across Dallas–Fort Worth

Water and fire damage restoration
you can count on in DFW.

Family-owned restoration and mitigation company. Since 2013, we've helped DFW homeowners and businesses recover from water, fire, flood, and property damage with fast response and clear communication.

Avg. on-site < 60 min· 4.9 · 280+ reviews· Licensed · Insured · IICRC
M.T
★★★★★

"At our house in 45 minutes — at 11 pm. Walked us through everything. Genuinely kind."

— Maria T. · Plano · water damage
Crew on-site · Plano · 2:14 AM
Family Owned
Serving DFW since 2013
Licensed · Insured · IICRC Certified
Residential & Commercial
4.9 ★ · 280+ reviews
· Why DFW chooses us ·

The opposite of a 1-800-faceless
restoration company.

When something goes wrong in your home or business, you don't want to fight an answering tree. You want a real person who shows up, explains what's happening, and gets it done.

01

Local DFW team

Dispatched from our Plano and Southlake offices — not a national franchise. We know your zip code, your HOA, your insurance carrier.

02

Fast response

Crews on-site in under an hour for most emergencies, day or night. Typical times can vary based on traffic, weather, and time of day.

03

Family-owned

Owner-operated since 2013. You talk to the same people who answer the phone and finish the job.

04

Clear process

Insurance-friendly documentation, photo logs, and moisture readings at every step.

· Our 5-step emergency response ·

From the call to the final walkthrough — no surprises.

Property damage is stressful. Our process is designed so you always know what's happening next, what it costs, and what your insurance covers.

STEP 01

Call or request help

A real person picks up — no answering service. We confirm your address and dispatch.

STEP 02

Inspection + assessment

On-site within the hour. Damage walkthrough with photo documentation for your insurance claim.

STEP 03

Mitigation + dry-out

Water extraction, structural drying, smoke / soot removal, containment.

STEP 04

Cleanup + documentation

Sanitize, deodorize, full photo + moisture log for your insurance claim.

STEP 05

Handoff + walkthrough

We walk every room with you and hand off detailed documentation to your rebuild contractor.

Plano · HQSouthlake · OfficeDallasFriscoMcKinneyMesquite
· Where we serve ·

Dallas-Fort Worth and surrounding North Texas.

We dispatch crews from our Plano and Southlake offices, which means short response times across the metroplex.

Dallas Fort Worth Plano Arlington Irving Frisco Garland McKinney Denton Mesquite Carrollton Richardson Lewisville Grand Prairie
See all service areas
Owners · Marcus + Janelle
Crew · trucks at HQ
· A family business ·

Built around trust, responsiveness, and honest work.

We started Flood Dry Elite in 2013 to do restoration the way we'd want it done in our own home — fast, honest, and explained clearly. Today our crews serve homeowners, property managers, and businesses across North Texas.

— Marcus & Janelle, owners
More about us
· What DFW says ·

280+ reviews. Most start the same way: 'I called at 2 AM.'

★★★★★
"They were at our house in 45 minutes at 11 pm. Walked us through everything, talked to our insurance directly. Genuinely kind people on the worst day of our year."
MT
Maria T.Plano · water damage
★★★★★
"I expected a sales pitch. I got a crew that started cleaning before I finished the deductible math. Three weeks later the kitchen was better than before."
DR
Daniel R.Fort Worth · kitchen fire
★★★★★
"Explained mold remediation in plain English, gave us the option to test before and after. No upsell pressure. Just honest work."
PL
Pamela L.Frisco · mold remediation
· Get Help Today ·

Need help now? We're answering.

Damage spreads fast — water in 24 hours, smoke in minutes. Call our 24/7 emergency line or request service online and a local crew will be dispatched.

24/7 emergency · DFW
469-555-0140
Call